Everything we build, run and stand behind

Yes. We audit what you own, keep whatever still has useful life and warranty cover, and design the new topology around it. Replacing working kit for the sake of a neater invoice is not something we do.

No. We are happy to design and implement while you procure directly. Where we do supply, we show you the line-item pricing rather than a bundled figure.

Typically a scheduled window outside business hours, with the previous configuration retained and reversible. For multi-site estates we cut over one site at a time so any surprise is contained.

We handle secure data wiping, certified e-waste disposal and, where there is residual value, buy-back — and you get the certificates for your compliance file.

It depends on where your data already sits, what your team can support, and your licensing position. We run a short workload-fit assessment and give you the comparison with the reasoning, rather than a conclusion.

Most workloads move with a short, scheduled cutover and several rehearsals beforehand. Anything that genuinely cannot pause gets a replication-and-switch approach so downtime is measured in minutes.

Usually a meaningful amount, yes. Scheduling non-production, right-sizing over-provisioned instances and buying appropriate commitments are the fastest wins and require no application changes.

No, and you often should not. Latency-sensitive, licence-locked or heavily regulated workloads frequently belong on your own infrastructure. We design for the split rather than pretending it does not exist.

Rarely, and we do not pitch it that way. The usual shape is that we take the repetitive and out-of-hours load while your internal people move on to work that needs business context.

Acknowledgement and restoration targets by severity, with monthly reporting against them and agreed service credits if we miss. The targets are set with you during transition, not handed down.

Four to eight weeks for a typical mid-size estate. Longer if documentation is thin, because we would rather spend that time discovering than assuming.

Yes. Many clients start with out-of-hours cover or monitoring only, then extend once the working relationship is proven.

Identity, almost always. Enforced multi-factor authentication and clean privileged access remove the largest share of realistic attack paths for the least money. Endpoint detection comes next.

We provide managed detection and response with a 24×7 escalation path, working with the platform that fits your estate rather than insisting on our own stack.

Containment first, evidence preservation second, eradication third, then a written post-incident review. If you are under attack right now, call us before reading further.

Done properly, most people notice single sign-on making life easier and little else. Where a control genuinely adds friction, we say so upfront and let you weigh it.

Not always. If your data lives in one or two systems and volumes are modest, direct connections can carry you a long way. We recommend a warehouse when the joins across systems become the bottleneck.

Usually the one your team is closest to and already licensed for. Tool choice matters far less than the model beneath it — a good model works in any of them.

The first working dashboard on real data typically lands in four to six weeks. We deliberately scope a narrow first slice so value arrives before enthusiasm fades.

Yes, and most engagements start there. Spreadsheets are usually where the real business logic is hiding — we extract it, formalise it and retire the file.

Google tends to suit collaboration-heavy and cloud-native teams; Microsoft suits organisations with deep Office file dependencies, Windows estates or specific compliance tooling. We assess against how your teams work rather than defaulting.

No. Mail, calendar, contacts and drive content move with folder structure and permissions preserved, and we run a co-existence period so both platforms work during the transition.

Yes, through a managed profile that separates work data from personal. Company data can be wiped independently without touching anything of theirs.

For under two hundred users, typically three to five weeks including preparation and a co-existence window. Complex shared-mailbox and permission estates extend that.

By scoring platforms against your documented process, integration needs and five-year cost — including implementation, licences and the internal time nobody budgets for. We publish the scoring so the decision is yours, with reasoning attached.

Frequently. We assess configuration quality, data integrity and where trust broke down, then propose either a reset of scope or a completion plan. Sometimes the honest advice is to stop.

Some will, and that is usually healthy. We distinguish between genuinely differentiating practices worth preserving and habits that exist because an old system demanded them.

A focused mid-size ERP rollout runs three to six months from process mapping to pilot go-live. Multi-entity or manufacturing-heavy scopes run longer, which we phase rather than compress.

Shortlists typically within ten working days. Start dates depend on notice periods — bench-available candidates can begin within two weeks, others run to thirty or sixty days.

Tell us early. We replace at our cost inside the agreed guarantee period, and we would far rather have that conversation in week three than in month four.

Yes, and we structure for it. Conversion terms are agreed upfront so there is no renegotiation at the moment you have decided you want to keep someone.

We do. Payroll, statutory compliance, insurance and equipment sit with us, and you receive a single invoice with no employment liability.

Yes. We cover mixed-vendor estates, and much of our AMC work is on hardware bought years ago from someone else. We audit condition first and price on what we find.

Consumables, physical or liquid damage, and anything the manufacturer has declared end-of-support with no parts channel. We list exclusions plainly in the contract rather than in a footnote.

By asset count, age, criticality tier and site locations. You see the per-asset build-up, so trimming cover on low-impact equipment is a decision you can make with numbers.

They are scheduled with you, usually outside production hours or during planned windows, and each visit ends with a written condition report.

From twelve months of actual volume and consumable spend, split by mono and colour. You see the baseline and the proposed rate side by side before signing anything.

No. Most engagements start by taking over the fleet you already own and retiring only the devices the usage data shows are redundant.

A per-serial erasure certificate to a recognised standard, plus the recycling documentation — the pack auditors and ISO assessors ask for.

Yes. We ship directly to home addresses, track the asset against the individual, and arrange courier collection when they leave or the device is refreshed.